Efficiency and innovation: the importance of end-to-end engineering solutions

Driving efficiencies and minimising cost is critical – with a clear understanding of your project requirements and the various personas of your clientele, Intrax Consulting Engineers’ end-to-end service helps you achieve your goals.

Home ownership is often top-of-mind when people talk of the great Australian dream, which is one of the most significant investments an individual will make in their lifetime. The emotional and financial security owning a property provides is unparalleled, and that’s what makes chasing the picket-fenced dream so important to individuals and families alike.

But what does this mean for large volume builders? Well, as the cost of living continues to increase – and wages remain comparatively stagnant – more potential homeowners are opting to buy off the plan rather than travelling down the owner-builder route.

With this shift in mindset, the numbers certainly reflect a healthy rate of growth for volume housing markets – the housing construction industry accounts for over $42.5 billion in revenue, according to a recent IBISWorld report, which is good for about 1% annual growth through quarter 4 of 2017.

When you drill down further, you can see that these figures do well to highlight the current mindset of prospective homeowners, while it also solidifies the year ahead for building companies focused on growing their volume and project housing markets.

The peaks in the market also signify a tremendous knock-on effect for suppliers and trades, as pipelines will be filled with lots of new business as the calendar year ticks over. So for Intrax Consulting Engineers, this means that we’ll have the opportunity to continue to partner with Australia’s most renowned volume builders to help bring the great Australian dream of homeownership to life.

We are sticklers for boosting efficiencies

We know how much our volume housing clients pride themselves on crafting quality homes that are timeless and superbly custom, which is why we’re always seeking out ways to innovate and evolve our end-to-end offering.

Our clients’ projects have many moving parts: from turning a block of land into timeless infrastructure to ensuring timeliness and efficiency for their clients from sign-off to handover – this is why we focus on being nimble to fulfill each individual project’s requirements.

Metricon Operations Manager Adele Bedggood, speaks about how it’s important for an engineering consultant to have an end-to-end offering, rather than pigeonholing the business in a standalone service.

“By offering Metricon an end to end full service, Intrax Consulting Engineers have introduced an ease of ordering within our office and one point of contact. This reflects on our workflow and expedites our internal processes to assist in transitioning files from pre-site to onsite faster.” Bedggood said.

We understand how important it is to manage our clients’ expectations, which is why we are constantly building on our structural solutions to ensure that they’re targeted and bespoke for our volume builder partners.

And as we continue to strategise around ways to help our clients boost their output, we are constantly enhancing our services and evolving our task force. Our end-to-end solution is cost-competitive and calculated, and that’s by design.

Burbank Operations Manager Jonathan Brown touches on how custom solutions are a high-value variable when deciding which structural engineering supplier to engage and speaks about his thoughts on how Intrax stacks up – comparatively – against the supplier market.

“Intrax provide a fast turnaround with structural engineering designs as compared to other engineering providers, and their ability to design slabs that are not over-the-top gives me confidence that they have optimised the design and have communicated changes to us to ensure we have the best possible engineering solution. In directly comparing Intrax to other competitors, I can say that they are my preferred engineering provider.” Brown said.

Innovation is our middle name

Our clients work with a dedicated Intrax account manager to make absolutely certain that their project’s wheels are firmly on the tracks, and that all contingencies are accounted for along the way.

The wider Intrax team utilise technology to create tracks, which enables the team to estimate results efficiently while quality assuring all points of critical project output. By having an account manager for each client, our clients have the confidence and comfort in having a dedicated engineer across the unique pillars of their project to make sure that contingencies are addressed as they arise.

Intrax National Operations Manager Nigel Guo dives into how Intrax understand their clients’ end customer, which allows the builder to follow the schedule as projected. Guo explains how Intrax’s place in the value chain is modelled around putting our clients in the best position to succeed.

“We [Intrax] are part of the value chain that is going to provide the end solution through to the end customer. In order to understand what our clients want to achieve, we must always maximise our customer service to allow for an optimal result.”

“We also have to think about how our design is going to impact the end product. So, being part of the value chain, it is very crucial for us to know where we are and who are the other stakeholders – builders, other suppliers and end users – and how we can accurately maximise the usability of the end product by adjusting ourselves within this chain, so we are pretty much a part of the wider team together with everyone else” Guo said.

We put our clients at ease

In addition to constantly innovating, there is an ever-standing focus on providing our clients with guidance and expert advice. Inevitably, every project encounters road bumps, so it’s important for the supplier to do their utmost in minimising the effects so the focus remains firmly on the build.

Adele Bedggood [Metricon] highly values “trust and transparency” as key components that make up a productive supplier-builder relationship. With a team that’s on the same page, the end-to-end experience is seamless.

“We must have the assurance that our engineers’ services and expert advice are readily available and on hand at all times. We need to trust in their expertise and advice, to ensure we can confidently assure and correctly consult our customers.”

“Customer service is a major factor when dealing with all our suppliers. The Intrax team swiftly respond to our enquiries and provide us with the answers we require. Due to Intrax’s transparency with Metricon, we have the ability to modify our workflow in advance in the case of a barrier arising that could potentially delay a job.”Bedggood said.

Intrax’s success is measured by our clients’ success, and with constant innovation, iteration and transparency we can focus on building results-driven relationships.

Stress less with IntraxTouch base today to speak to our team

Phillip Campbell

Chairman of the Board – Non-Executive Director and member of the risk committee

Phillip Campbell is the Non-Executive Chairman of the Board of the Intrax Consulting Group.

Phillip is an experienced company director with a demonstrated history of successful transformations of public and private organisations by focusing on the intrinsic value of the business, working behind the scenes to improve the effectiveness of management and building strong foundations for growth.

Graduating from Queensland University with a Bachelors’ degree in Electrical Engineering, Phillip has been CEO/MD of a number of public and private companies in the manufacturing and engineering services sectors.

He is a Graduate Member of the Australian Institute of Company Directors.

Phillip has an abiding belief that a stable and safe family home environment is critical for children to achieve a sound education and establish the foundations of a productive life. This is one of the reasons he joined Anchor Inc and is currently its Chairman.

Danny Borzillo

Executive Director

Danny Borzillo is an Executive Director.

Danny has a broad range of experience gained over 30 years of working in the construction and engineering consultancy industries.

Danny is the co-Founder of Intrax Consulting Engineers and was instrumental in the establishment of the Business in 2003. The early success of Intrax was mainly attributed to Danny’s innovation in the volume housing market and positioning Intrax to off its unique end to end service.

Danny Borzillo held the position of Managing Director of Intrax and then joint Managing Director together with Robert Borzillo until March 2011 when Barry Borzillo was appointed.

Prior to establishing and working at Intrax, Danny was involved in several small to mid-sized engineering consultancy businesses. His roles in these companies included Business Owner, Director and Senior Manager, providing consultancy design and construction advice and design services to the building industry.

Danny holds a Bachelor of Engineering (Civil) from Victoria University, is a Chartered Member of the Australian Institute of Engineers and is a Member of several industry technical bodies.

Barry Borzillo

CEO/MD

Barry Borzillo is the CEO/MD of the Intrax Consulting Group

Barry has a broad range of experience in the construction, telecommunications, professional services and government outsourcing industries.

Prior to his appointment in March 2011 as CEO/MD of Intrax, Barry held CEO roles for the ESH group, Tenix Solutions and Ericsson Australia/NZ. He spent nearly four years in the USA in senior roles with Ericsson Inc.

Barry began his career at Ericsson in 1987 as part of the Graduate program. He holds a Masters of Business Administration (Executive) from the Australian Graduate School of Management, a Bachelors’ degree with Distinction in Electrical/Electronic Engineering from Victoria University, is a Fellow of the Australian Institute of Engineers and is a Graduate of the Australian Institute of Company Directors.

Barry is passionate about improving educational outcomes in disadvantaged communities which is one of the reasons he joined the Ardoch Youth Foundation Board for ten years, the last five of which he was also the Chairperson.

Andrew Taylor

CFO & Company Secretary

Andrew has more than 30 years of diverse and progressive senior financial experience in professional services, manufacturing and government industries. He is a trusted and proactive business partner, has developed and led high-performance teams, been a member of executive teams and Boards, and driven organisation change with profitability, working capital and structure.

Prior to his appointment in April 2018 at Intrax, Andrew was regional CFO – Australia and NZ region at Aurecon. He spent 17 years at Aurecon leading the finance team, corporatising the business and driving operations across ANZ and Asia.

Andrew is CPA qualified and holds a Bachelor of Business – Accounting.

Andrew’s career highlights include: aligning and integrating 2 major businesses; the initiation, design and implementation of reporting and budgeting software globally; and development and leadership of a new Finance function for a growing company. Andrew enjoys team leadership, developing and mentoring others to reach their potential, and is passionate about maturing, evolving and improving companies and businesses.

Nigel Guo

Executive Director and CTO

Nigel is the Chief Technology Officer of Intrax.

Nigel joined Intrax in 2007 and rapidly rose through ranks with the business. Nigel completed a Bachelor of Structural and Civil engineer from University of Melbourne, and also earned a  Master of Business Administration from Melbourne Business School.

Nigel has had many roles at Intrax, from engineer, to running the residential engineering and quality departments before being promoted into general management roles.

He has played a key role in continuing process and system improvement at Intrax, developing most of the processes and procedures used in the housing departments today that have enabled Intrax to scale with quality, while consistently delivering to clients..

In his spare time Nigel likes sketching, playing bass guitar and soccer.

Robert Borzillo

Non-Executive Director, member of the risk committee

Robert Borzillo is a Non-Executive Director of the Intrax Consulting Group. Robert has over 40 years’ experience working as an engineer in various capacities within the Australian building Industry.

Robert was a co-founder of Intrax Consulting in 2003 with a vision to establish a dynamic end to end values driven engineering consultancy delivering services into the residential housing and building construction industries in Australia

Prior to the establishment of Intrax Consulting Robert was General Manager of Porta Moulding working within the Australian timber industry; in forestry, manufacture and distribution of timber products for the residential building and construction industries.

In his earlier days, Robert also worked as an engineer for Humes Concrete. Involved in the design, manufacture, supply, and installation of precast concrete components for large scale civil and building infrastructure. Robert spent time working in Sydney NSW, and Far North Queensland on many projects. Prior to that Robert spent time with the Country Roads Board in road design and planning of Victorian road infrastructure.

Robert earned a bachelor’s degree from Victoria University, BE Civil is a Certified Practicing Engineer CPE, is on the National Engineers Register. NER, and an accredited practicing engineer in most Australian states. Robert is also a graduate of the Australian Institute of Company Directors. GAICD.

Robert’s passion outside of work is travel and snow skiing. He has had the privilege to combine these passions traveling extensively and skiing in Australia, New Zealand, USA, Japan, Italy, and Switzerland.