Forensic Insurance WA

Facilitating reduced claim lifecycles

Our Insurance industry clients throughout Western Australia can expect from Intrax a shortened lifespan for claims as well as improved asset performance by providing end-to-end, expert and informed solutions.

As a fully end-to-end service provider in Western Australia, Intrax sets itself apart from the competition by being a ‘one-stop-shop’ for its insurance partners. Drawing on the technical expertise and experience from all six of our disciplines, Intrax is a cost-effective means of claims management , with our varied offerings leading to our clients not exhausting inordinate resources by spreading them across multiple other servicers.

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Our Performance Commitment

Uncommon levels of communication and swift report turnaround.

Through our use of updated report templates, skilled professionals trained in reporting, and rigorous internal review prior to any report being issued we ensure consistency.

Independent, indisputable reporting from seasoned professionals with definitive conclusions, allowing for reduced claim lifecycles and better customer satisfaction.

Forensic Engineering Capability & Expertise

At Intrax, we communicate extensively with our clients and comprehend intricately our client’s needs. We consistently endeavour to exceed their expectations, with clear and definitive conclusions in our reporting. Our team of Forensic Engineers located throughout Western Australia often goes above and beyond to ensure the best outcome for our clients.

Intrax’s Forensic Department is populated with experts in the independent assessment of structural failures, specialising in the investigation and reporting of distressed buildings and structures.

Our forensic engineering services are used by Insurers, Loss Adjusters, Claims Managers, Insurance Builders, Strata Owners, Government Departments, Lawyers, Asset Owners and Financial Institutions.

Intrax offers consistently reliable forensic engineering services to the insurance industry, all in service of becoming the provider of choice in the industry.

Scope of Works Report

Contains specific rectification requirements for the reinstatement of a damaged building or structure, (as caused by an ‘Event’), including engineering design and documentation, specifications, and drawings. The production of a Scope of Works Report in turn necessitates a site inspection (including site measurements), detailed drafting as well as a review of technical documentation and background information. Scope of Works Reports for insurance claims our team perform include:

  • Building Movement
  • Footing and Pavement Cracking
  • Water Infiltration
  • Roof Sagging
  • Rotated Retaining Walls
  • Earthquake Damage
  • Vibration Damage
  • Swimming Pool Deformations

Causation Report

The production of Causation Reports generally invokes a forensic site investigation, a floor or brick course level survey, and a thorough review of documentation and background information. Causation investigations and reports for insurance claims our team perform include:

  • Insurers
  • Loss Adjusters
  • Claims Managers
  • Insurance Builders
  • Strata owners
  • Government Departments
  • Lawyers
  • Asset Owners
  • Financial Institutions

Supplementary Report

This includes commentary on the findings of additional investigations undertaken, along with results and/or analysis, and how these findings are relevant to the cause of the damage. The production of a Supplementary Report typically necessitates a review of results or findings from testing undertaken. Intrax utilises the expertise of other internal Departments to conduct further site investigations, finally arriving at the root cause of the damage.

We deliver comprehensive value through creative and timely solutions that inspire our clients to grow and create. Our experience extends to all disciplines and sectors throughout Western Australia.