Forensic Insurance WA

Facilitating reduced claim lifecycles

Our Insurance industry clients throughout Western Australia can expect from Intrax a shortened lifespan for claims as well as improved asset performance by providing end-to-end, expert and informed solutions.

As a fully end-to-end service provider in Western Australia, Intrax sets itself apart from the competition by being a ‘one-stop-shop’ for its insurance partners. Drawing on the technical expertise and experience from all six of our disciplines, Intrax is a cost-effective means of claims management , with our varied offerings leading to our clients not exhausting inordinate resources by spreading them across multiple other servicers.

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Our Performance Commitment

Uncommon levels of communication and swift report turnaround.

Through our use of updated report templates, skilled professionals trained in reporting, and rigorous internal review prior to any report being issued we ensure consistency.

Independent, indisputable reporting from seasoned professionals with definitive conclusions, allowing for reduced claim lifecycles and better customer satisfaction.

Forensic Engineering Capability & Expertise

At Intrax, we communicate extensively with our clients and comprehend intricately our client’s needs. We consistently endeavour to exceed their expectations, with clear and definitive conclusions in our reporting. Our team of Forensic Engineers located throughout Western Australia often goes above and beyond to ensure the best outcome for our clients.

Intrax’s Forensic Department is populated with experts in the independent assessment of structural failures, specialising in the investigation and reporting of distressed buildings and structures.

Our forensic engineering services are used by Insurers, Loss Adjusters, Claims Managers, Insurance Builders, Strata Owners, Government Departments, Lawyers, Asset Owners and Financial Institutions.

Intrax offers consistently reliable forensic engineering services to the insurance industry, all in service of becoming the provider of choice in the industry.

Scope of Works Report

Contains specific rectification requirements for the reinstatement of a damaged building or structure, (as caused by an ‘Event’), including engineering design and documentation, specifications, and drawings. The production of a Scope of Works Report in turn necessitates a site inspection (including site measurements), detailed drafting as well as a review of technical documentation and background information. Scope of Works Reports for insurance claims our team perform include:

  • Building Movement
  • Footing and Pavement Cracking
  • Water Infiltration
  • Roof Sagging
  • Rotated Retaining Walls
  • Earthquake Damage
  • Vibration Damage
  • Swimming Pool Deformations

Causation Report

The production of Causation Reports generally invokes a forensic site investigation, a floor or brick course level survey, and a thorough review of documentation and background information. Causation investigations and reports for insurance claims our team perform include:

  • Insurers
  • Loss Adjusters
  • Claims Managers
  • Insurance Builders
  • Strata owners
  • Government Departments
  • Lawyers
  • Asset Owners
  • Financial Institutions

Supplementary Report

This includes commentary on the findings of additional investigations undertaken, along with results and/or analysis, and how these findings are relevant to the cause of the damage. The production of a Supplementary Report typically necessitates a review of results or findings from testing undertaken. Intrax utilises the expertise of other internal Departments to conduct further site investigations, finally arriving at the root cause of the damage.

We deliver comprehensive value through creative and timely solutions that inspire our clients to grow and create. Our experience extends to all disciplines and sectors throughout Western Australia.

Phillip Campbell

Chairman of the Board – Non-Executive Director and member of the risk committee

Phillip Campbell is the Non-Executive Chairman of the Board of the Intrax Consulting Group.

Phillip is an experienced company director with a demonstrated history of successful transformations of public and private organisations by focusing on the intrinsic value of the business, working behind the scenes to improve the effectiveness of management and building strong foundations for growth.

Graduating from Queensland University with a Bachelors’ degree in Electrical Engineering, Phillip has been CEO/MD of a number of public and private companies in the manufacturing and engineering services sectors.

He is a Graduate Member of the Australian Institute of Company Directors.

Phillip has an abiding belief that a stable and safe family home environment is critical for children to achieve a sound education and establish the foundations of a productive life. This is one of the reasons he joined Anchor Inc and is currently its Chairman.

Arlene Wherrett

Non-Executive Director

Arlene is a highly regarded executive and board member with deep experience across the technology, government and consulting sectors. She has held senior leadership roles in Australia and across Asia, with a focus on go-to-market strategy, digital transformation, customer experience and organisational leadership.

Arlene is the founder of Titaniam, a leadership coaching and consulting firm and a Partner at J.P. Wilson, a Southeast Asia-based growth advisory firm. She is also a certified Gallup Strengths Coach, working with executive teams to enhance performance and lead transformational change.

Arlene holds a Master of Management from Macquarie Business School and is a passionate advocate for building strong, values-led leadership teams that drive positive, lasting impact.

Danny Borzillo

Executive Director

Danny Borzillo is an Executive Director.

Danny has a broad range of experience gained over 30 years of working in the construction and engineering consultancy industries.

Danny is the co-Founder of Intrax Consulting Engineers and was instrumental in the establishment of the Business in 2003. The early success of Intrax was mainly attributed to Danny’s innovation in the volume housing market and positioning Intrax to off its unique end to end service.

Danny Borzillo held the position of Managing Director of Intrax and then joint Managing Director together with Robert Borzillo until March 2011 when Barry Borzillo was appointed.

Prior to establishing and working at Intrax, Danny was involved in several small to mid-sized engineering consultancy businesses. His roles in these companies included Business Owner, Director and Senior Manager, providing consultancy design and construction advice and design services to the building industry.

Danny holds a Bachelor of Engineering (Civil) from Victoria University, is a Chartered Member of the Australian Institute of Engineers and is a Member of several industry technical bodies.

Barry Borzillo

CEO/MD

Barry Borzillo is the CEO/MD of the Intrax Consulting Group

Barry has a broad range of experience in the construction, telecommunications, professional services and government outsourcing industries.

Prior to his appointment in March 2011 as CEO/MD of Intrax, Barry held CEO roles for the ESH group, Tenix Solutions and Ericsson Australia/NZ. He spent nearly four years in the USA in senior roles with Ericsson Inc.

Barry began his career at Ericsson in 1987 as part of the Graduate program. He holds a Masters of Business Administration (Executive) from the Australian Graduate School of Management, a Bachelors’ degree with Distinction in Electrical/Electronic Engineering from Victoria University, is a Fellow of the Australian Institute of Engineers and is a Graduate of the Australian Institute of Company Directors.

Barry is passionate about improving educational outcomes in disadvantaged communities which is one of the reasons he joined the Ardoch Youth Foundation Board for ten years, the last five of which he was also the Chairperson.

Andrew Taylor

CFO & Company Secretary

Andrew has more than 30 years of diverse and progressive senior financial experience in professional services, manufacturing and government industries. He is a trusted and proactive business partner, has developed and led high-performance teams, been a member of executive teams and

Andrew has more than 30 years of diverse and progressive senior financial experience in professional services, manufacturing and government industries. He is a trusted and proactive business partner, has developed and led high-performance teams, been a member of executive teams and Boards, and driven organisation change with profitability, working capital and structure.

Prior to his appointment in April 2018 at Intrax, Andrew was regional CFO – Australia and NZ region at Aurecon. He spent 17 years at Aurecon leading the finance team, corporatising the business and driving operations across ANZ and Asia.

Andrew is CPA qualified and holds a Bachelor of Business – Accounting.

Andrew’s career highlights include: aligning and integrating 2 major businesses; the initiation, design and implementation of reporting and budgeting software globally; and development and leadership of a new Finance function for a growing company. Andrew enjoys team leadership, developing and mentoring others to reach their potential, and is passionate about maturing, evolving and improving companies and businesses.

Nigel Guo

Executive Director and CTO

Nigel is the Chief Technology Officer of Intrax.

Nigel joined Intrax in 2007 and rapidly rose through ranks with the business. Nigel completed a Bachelor of Structural and Civil engineer from University of Melbourne, and also earned a  Master of Business Administration from Melbourne Business School.

Nigel has had many roles at Intrax, from engineer, to running the residential engineering and quality departments before being promoted into general management roles.

He has played a key role in continuing process and system improvement at Intrax, developing most of the processes and procedures used in the housing departments today that have enabled Intrax to scale with quality, while consistently delivering to clients..

In his spare time Nigel likes sketching, playing bass guitar and soccer.

Robert Borzillo

Non-Executive Director, member of the risk committee

Robert Borzillo is a Non-Executive Director of the Intrax Consulting Group. Robert has over 40 years’ experience working as an engineer in various capacities within the Australian building Industry.

Robert was a co-founder of Intrax Consulting in 2003 with a vision to establish

a dynamic end to end values driven engineering consultancy delivering services into the residential housing and building construction industries in Australia.

Prior to the establishment of Intrax Consulting Robert was General Manager of Porta Moulding working

within the Australian timber industry; in forestry, manufacture and distribution of timber products for the residential building and construction industries.

In his earlier days, Robert also worked as an engineer for Humes Concrete. Involved in the design, manufacture, supply, and installation of precast concrete components for large scale civil and building infrastructure. Robert spent time working in Sydney NSW, and Far North Queensland on many projects. Prior to that Robert spent time with the Country Roads Board in road design and planning of Victorian road infrastructure.

Robert earned a bachelor’s degree from Victoria University, BE Civil is a Certified Practicing Engineer CPE, is on the National Engineers Register. NER, and an accredited practicing engineer in most Australian states. Robert is also a graduate of the Australian Institute of Company Directors. GAICD.

Robert’s passion outside of work is travel and snow skiing. He has had the privilege to combine these passions traveling extensively and skiing in Australia, New Zealand, USA, Japan, Italy, and Switzerland.

Phillip Campbell

Chairman of the Board – Non-Executive Director and member of the risk committee

Phillip Campbell is the Non-Executive Chairman of the Board of the Intrax Consulting Group.

Phillip is an experienced company director with a demonstrated history of successful transformations of public and private organisations by focusing

on the intrinsic value of the business, working behind the scenes to improve the effectiveness of management and building strong foundations for growth.

Graduating from Queensland University with a Bachelors’ degree in Electrical Engineering, Phillip has been CEO/MD of a number of public and private companies in the manufacturing and engineering services sectors.

He is a Graduate Member of the Australian Institute of Company Directors.

Phillip has an abiding belief that a stable and safe family home environment is critical for children to achieve a sound education and establish the foundations of a productive life. This is one of the reasons he joined Anchor Inc and is currently its Chairman.